We understand how stressful it can be when your pet needs emergency care, and we have established a system that guarantees that you can get emergency care when you need it. Because one veterinarian would not be able to provide service for 24-hours/day every day, we have established a coalition with other dedicated, competent veterinarians that practice in the Lewiston-Clarkston Valley and we share emergency call with those veterinarians. Although we may not see your pet for an emergency, we are certain that your pet will receive the best of care from our trusted colleagues. Your records will be faxed to our clinic the day after the emergency visit. We will contact you to check on your pet and to establish a plan for follow-up treatment if needed.
If the emergency condition requires more specialized care, we may refer your pet to the Veterinary Hospital at Washington State University in Pullman. We do this to ensure that your pets receive the latest in specialty care and advanced medicine.
For emergency care, please call our hospital: 208-743-0280. There is no fee associated with the call.
For routine questions, please call during regular business hours.
Business hours: Mon-Fri 7:45a-6:00p. **All calls outside of these hours are considered emergency calls**
Calling the emergency doctor for routine questions might take that doctor away from patients with urgent needs so it is best to save routine questions for regular business hours.
Fees for emergency services are not billable. All fees must be paid at the time of service.
For more information on pet emergencies, please contact us at Southway Animal Clinic (208-743-0280). For information that includes a list of emergencies that should receive immediate veterinary attention and first aid tips for pet owners, visit the American Veterinary Medical Site.